Much is written about staff and employee engagement. Some research suggests that when you have highly engaged staff your productivity, profitability and customer satisfaction is up to 4 times better than in the average organisation. Other research has identified that as many of as 50% of people are just going through the motions at work […]
Continue readingMost leaders recognise that employee engagement is not optional but essential to any organisation that wants to achieve significant results. Yet some research suggest that it can be as low as 1 in every 5 employees in some organisations. Trouble is when employees are not engaged, it is bad news on a number of fronts. […]
Continue readingStudy after study seems to reveal that leaders really struggle when it comes to get employee engagement. Trouble is that employee engagement is critical to: Achieving good quality service on a daily basis Making the changes in order to improve or just stay competitive Teams working together rather than in silos Customer, client and service […]
Continue readingLeading is a strange mixture of highs, lows, challenges and opportunities, excitement and frustration. Despite this there are plenty people who are keen to step up to the plate and take on a formal leadership role. So as a leader, what are some of the most valuable things that you can do? Provide A Clear […]
Continue readingWelcome to another interview in the leadership insights series where I share the thoughts of those with extensive experience in leadership. Today’s insights come from author, speaker and business and professional advisor William Powell. Tell me a little bit about yourself and your career I have been working in the area of business/professional advising for […]
Continue readingHow often have you heard the phrase trotted out “People Are Our Greatest Asset” Probably numerous instances if you have been in the workplace for any period of time. While there are some organisations that back the words up with action, the reality is that many fail to get the fact that employees are their […]
Continue readingWhen things go well in organisations people rarely notice. After all leaders and managers are at the end of the day paid to deliver results. Yet in truth we all know that even the best, most experience and most competent leaders and managers can perform below par from time to time. Something might even go […]
Continue readingListening to a recent webcast I heard a CEO of a major organisation using the term Big Eyes, Big Ears and Small Mouth in the context of embarking on change as a leader. The term really resonated with me because obviously as a leader one of your biggest challenges is to get the buy-in and […]
Continue readingGuest Blog Post From Ines O’Donovan Everybody is talking about employee engagement nowadays. But why are only 25 to 33% of employees engaged? How can we as leaders get our employees out of a static, frustrating and unproductive state to be the energized ambassadors of our companies who are eager to achieve top results? Unfortunately […]
Continue readingA recent report from The Institute for Employment Studies, “The Engaging Manager”, highlights some interesting learning points for managers. The overarching finding from the research that had been undertaken was that the line manager relationship was criticised. Other points that came up were that: Engaging managers tended to be happy in their current posts and […]
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