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Totally with you on your point about the feedback having to be of sufficient quality.
I often say to people that they need to make the feedback useable and part of that is being really specific.Reply
Feedback makes such a difference. It is easy to spot other people’s mistakes, but much harder to see your own, so having people who are willing to say what they think even if there is a chance they may offend us is really important.
I recently had an SEO expert friend sit down and go through my website with me. She could see things I was blind to and that were hard to accept. But I’m glad she shared them with me.
My session with her got me thinking about how integral trust is to good feedback. If people don’t trust us they will say what they think we want to hear rather than what they really think.
It can be easy to become defensive when someone gives you feedback that can on the face of it seem negative but as you have pointed out we can gain so much from it. The more feedback we get, good and bad the more we can grow and learn from it.
You are right that it is so easy to become defensive and I guess to a greater or lesser extent hearing something we did not expect is going to result in some uncomfortable feelings.
If we can push beyond that and take it in the spirit it was given it can help us move forward.
Hi Jo Ann
You are absolutely right. It is so much easier to spot others blind spots than our own.
I think there is a great learning point from your post about consulting experts. If we see them as part of our team rather than fault finders it is a win-win all round,
Four solid benefits of receiving good quality feedback.
The key for me is that the provider of the feedback is coming from the right place and that the feedback is of sufficient quality to have a positive impact on the receiver. If either are missing then the chances are neither party gains from the process.
BTW, I never liked the the old cliché ‘if it ain’t broke then don’t fix it’. Who ever heard of anything working forever without some care and maintenance? Feedback is one element of that care and maintenance to make sure it works now and well into the future IMHO.