As a leader, you want to deliver the best results possible. There is nothing wrong with this and, at the same time, it is important to manage expectations.
Set the bar too high and you will set yourself up for failure. Set the bar too low and you will be accused of taking the easy option.
Managing expectations is a tough call to make. It starts with being clear on where you are now. Next comes an honest assessment of where you want to get to and by when. Then there is the inevitable reality check. If this is missing, you run the risk of making promises at, or setting expectations at, a level that is just too high.
The Bottom Line: Successful leadership is as much about setting and managing expectations as it is aiming high. The challenge is to get the balance right.
Duncan Brodie of Goals and Achievements helps accountants and health professionals to achieve success and realize their professional potential through being highly effective leaders and managers. For more information and to sign up for his free audio e-course click here
Since 2006 I’ve worked with in excess of 7,000 accountants and professionals in workshops, seminars and one to one helping them land their next jobs and become better leaders, presenters and business partners. Before that I spent 25 years in accountancy climbing the career ladder from Payments Clerk to FD. I’m a CIMA Fellow, Certified Professional Coach and Team Coach Facilitator.