6 Quick Tips For Handling Difficult Situations On Teams

    Tip 1:

  • Get issues aired rather than trying to sweep them under the carpet.
  • Tip 2:

  • Don’t make it personal.
  • Tip 3:

  • Look for the common ground which will always exist.
  • Tip 4:

  • Determine the major areas of difference.
  • Tip 5:

  • Try to avoid the win-lose outcome.
  • Tip 6:

  • Be clear about the way forward so that the issue does not resurface again at the first sign of challenge.

What tips would you add?

Duncan Brodie of Goals and Achievements helps accountants and health professionals to achieve success and realize their professional potential through being highly effective leaders and managers. For more information and to sign up for his free audio e-course click here

About the Author Duncan Brodie

Since 2006 I’ve worked with in excess of 8,000 accountants and professionals in workshops, seminars and one to one helping them land their next jobs and become better leaders, presenters and business partners. Before that I spent 25 years in accountancy climbing the career ladder from Payments Clerk to FD. I’m a CIMA Fellow, Certified Professional Coach and Team Coach Facilitator.

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Rosie Garwood says 4 October 2010

Only thing I would add to this helpful list is to start from the knowledge that people rarely choose to do the wrong thing, so the difficult situation has arisen out of mis-communication rather than anything more damaging or sinister. That helps to find reasons for the situation arising (more often than not, a simple clash of different “right” ways of doing things) and to find solutions that suit everyone.

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