Posts Tagged ‘tips on giving feedback’

Employees, and indeed all of us, thrive on feedback. Giving feedback is sometimes seen as difficult but in reality there are some simple things you can do to improve how you give feedback.

Be specific with your feedback rather than generic. While any feedback is better than none, the more specific it is the better.

Give specific examples of what you noticed, especially when giving praise and positive feedback. Examples really re-enforce the fact that you really noticed something good that someone did.

Do it as a matter of routine rather than relying on formal appraisal or performance meetings to give feedback.

Ask for others’ perspectives as they may well see things that you don’t.

Prepare in advance of giving feedback. This is particularly important when you have to give what might be perceived as difficult feedback.

Step into the shoes of the recipient and look at things from their perspective. It might just influence the way you deliver your message.

Try to match the style or preferences of the recipient. Some will want a very simple “thank you” while others may want more detailed feedback.

Avoid making it personal by focusing on behaviours or impact of doing or not doing something.

Accept you will sometimes make a hash if it. You are human and cannot deliver perfect feedback all of the time.

Never underestimate how much people value feedback and a simple bit of praise. “Thank you” or “well done” takes seconds to say but can yield huge benefits in terms of motivation.

Duncan Brodie of Goals and Achievements helps professional people to become highly effective managers. He invites you to sign up for his free e-course, Management Mastery, at www.goalsandachievements.co.uk.

1. Make it specific rather than general and vague.
2. Focus on giving balanced feedback which highlights both the positives and opportunities for improvement.
3. Don’t make it personal.
4. Make it useable by giving some specific things the person can do to improve.

I wonder what else you would add to the list?

Duncan Brodie of Goals and Achievements helps accountants and health professionals to achieve success and realize their professional potential through being highly effective leaders and managers. For more information and to sign up for his free audio e-course click here