1. Finance – you don’t need to be an expert in accounting but you do need to be able to make sense of a financial report.
2. Marketing – strategies, techniques, tactics.
3. Sales – and what motivates people to buy.
4. Production and processes – and how to make these as effective as possible.
5. Customer service – and customer relationships.
6. Technology – and how to use it to good effect in the delivery of objectives.
7. Strategy – and business planning.
8. Performance management – and performance reporting.
9. Human resources – and people management.
10. Corporate governance – and risk management.

What else would you add to the list?

Duncan Brodie of Goals and Achievements helps accountants and health professionals to achieve success and realize their professional potential through being highly effective leaders and managers. For more information and to sign up for his free audio e-course click here