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Employees, and indeed all of us, thrive on feedback. Giving feedback is sometimes seen as difficult but in reality there are some simple things you can do to improve how you give feedback.
Be specific with your feedback rather than generic. While any feedback is better than none, the more specific it is the better.
Give specific examples of what you noticed, especially when giving praise and positive feedback. Examples really re-enforce the fact that you really noticed something good that someone did.
Do it as a matter of routine rather than relying on formal appraisal or performance meetings to give feedback.
Ask for others’ perspectives as they may well see things that you don’t.
Prepare in advance of giving feedback. This is particularly important when you have to give what might be perceived as difficult feedback.
Step into the shoes of the recipient and look at things from their perspective. It might just influence the way you deliver your message.
Try to match the style or preferences of the recipient. Some will want a very simple thank you while others may want more detailed feedback.
Avoid making it personal by focusing on behaviours or impact of doing or not doing something.
Accept you will sometimes make a hash if it. You are human and cannot deliver perfect feedback all of the time.
Never underestimate how much people value feedback and a simple bit of praise. Thank you or well done takes seconds to say but can yield huge benefits in terms of motivation.
Duncan Brodie of Goals and Achievements helps professional people to become highly effective managers. He invites you to sign up for his free e-course, Management Mastery, at www.goalsandachievements.co.uk.
More about me in the About page but in summary since 2006 I’ve worked with in excess of 5,000 accountants and professionals in workshops, seminars and one to one. Articles I’ve written and posted on EzineArticles have had over 800,000 views. A Udemy course on Presentation Skills has had over 10,000 enrolments. I’m a CIMA Fellow, Certified Professional Coach and Team Coach Facilitator